Transit agencies are constantly finding new ways to modernize the various forms of public transport by implementing intelligent transport solutions (ITS). These systems interpret data to help improve transportation operations, including optimization of your transit network and improving passenger loyalty.
There are many ways that intelligent transport systems can improve transportation networks for agencies, riders, and drivers.
Read on to find out more about the role of ITS in modernizing public transport with the use of helpful up-to-date information and business communication technologies.
Real-time technology
One main component that has taken public transport to new levels is the ability to communicate information in real-time.
As real-time solutions evolve within the transport sector, they become better at providing driver communications and passenger information, enabling passengers to use transport networks safer.
Real-time vehicle monitoring
Real-time technology modernises transport systems through vehicle monitoring services (CAD/AVL = computer-aided dispatch / automatic vehicle location) that relay positional information from tracking devices on public transport services to transit agencies.
This enables transport operators to monitor public transport and interpret the data collected to help improve efficiencies and cut costs.
Real-time passenger information
Another function of real-time technology is the information passengers can access for travel plans. This ensures riders receive live service updates located via on-street and on-platform displays.
These live service updates give passengers real-time public transport schedules and information about delays or disruptions.
This important technology guides passengers to make more informed journey decisions, saving their time and reducing complaints.
Real-time technology is significantly modernizing transport networks, but in what other ways are ITS making a huge change to transport systems?
Automated fare collection
Gone are the days of only being able to buy and collect physical tickets to get to a chosen destination.
ITS allows transport operators to manage a streamlined ticketing service for riders, where they can access travel fares with the best value whilst allowing for convenient payment options.
With increased contactless fare collection options, passengers can save time and reduce travel stress.
Not only this, but the systems are robust, easy to maintain, and ensure a secure way to pay – thus providing a more reliable service.
Mobile ticketing
With automated fare collection comes the increase of mobile ticketing services, which combine all fare media into one, accessible digital wallet.
This makes it easier for riders to locate, use and manage tickets, as they can manage their travel accounts through simple mobile applications, starting from the initial purchase of a ticket.
These applications allow access to live transit information, ultimately saving journey planning time.
As ITS continue to modernize public transport, transit agencies continue to deliver solutions to change and evolve the world of transportation.
These changes will enable the future of public transport to become even safer and allow for newer, smarter ways to travel.